Support

Are you having trouble using the Transitland website or APIs?

First, please review the documentation listed at the left.

Next, if that doesn't help you answer your question, Transitland provides two support options:

Free support for the Transitland website and APIs are available through the Transitland discussion forum on GitHub. All are welcome to ask questions (using a GitHub account). Interline staff help to answer questions as time permits. We also welcome other users and developers to help answer questions. Our goal is to answer questions in the open, so that one person's solution can help others in the future.

Paid support for the Transitland website and APIs is available via email with Interline staff. This option is available for users on the Transitland Professional or Enterprise plans.

Transit agency staff: If you need assistance specifically adding a feed URL or a feed file into Transitland, we welcome your emails at hello@transit.land.